The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
You can untie or slide off bows and pack them separately from headbands to keep from wrinkling. Carefully using a steamer to remove wrinkles from your headband. I typically do this by hanging it on a hanger first so that you're not personally handling the item too close to the steam.
We are currently not accepting custom requests at this time.
Some listings include photos with the ears being modeled, for further photos check out @chroniclesofapixie on Instagram.
Packages can be delivered to any of the Walt Disney World Resort hotels. Please consider my processing timeline (1-3 business days for in-stock and 3-5 business days for made to order items) and tack on 3-4 days for first class mail. Upgraded priority mail shipping 2 days is available for an additional charge during the check-out process
Disney charges a $6 fee - which must be paid by the customer upon pick-up. The hotels will hold packages up to 10 days prior to your arrival. Please contact me for trips that are further out so we can schedule your delivery.
Use the address format below to make sure that you receive your package:
Hotel City, State, Zip Code
Name of Guest on Reservation:
Expected Arrival Date:
In some cases I may be able to expedite your order. Please contact me prior to purchasing to ensure I can meet your ship by timeline. If you are in a rush, it is strongly encouraged that you purchase the priority mail (estimated 2-3 business days) upgrade available during the check out process.
Sales are only applicable on the day that they are offered. Sale prices and/or coupon codes cannot be applied to a previous or future order (unless within the stated dates of the sale).